LOSS OF ROOM KEY

Loss of room key is billed at $30 So please make sure Room Keys are handed in at the reception in case of moving out of the hotel.

CANCELLATION POLICY

All room reservations are confirmed with an 80% deposit. And in case of cancellation, a 50% refund will be made 30 days before the check-in date. Please note that for any cancellation that comes in a period of less than 30 days to the check-in date, there will be no refund. In case you need further assistance above cancellation, please send in an inquiry/mail and you will be assisted or call us on +256 753 296 452 or +256 774 840 901

CHECK-IN/ CHECK–OUT

Minimum age to register
18 Years
Late Checkout fee
50% of the room rate
Extra Persons in the room
Please consult reservations

PAYMENT

Currency
US DOLLAR and UG SHILLINGS
Accepted Credit Cards
The Hotel accepts all credit cards but please confirm with the reservation by using the contact details below.

HEALTH

We ask that you follow all the local guidelines and laws with respect to general awareness. Please check with local public health and government authorities regarding guidelines or requirements that may be in place for the location of your stay.

FAMILY POLICY

Children from 5 years and above are charged as extra people in the room when sharing a room with 2 paying adults. Extra Bed or a Baby cot are always available for a charge, please consult reservations by using the contact details below to be assisted. Kids menu is also available, please contact the Restaurant servers.

PETS

The Hotel does not allow pets but in case of inevitable situations, the Hotel premises have a provision for pet cages. Please consult Hotel Management.

CONTACTS

Telephone: +256 753 296 452 or +256 774 840 901
Email Address: info@signaturehotel.co.ug
Website: https://signaturehotel.co.ug/contact-us/